Need help with Vitality? We're here to assist. Check the documentation first, or get in touch using the form below.
We respond to all enquiries within 2 business days.
Available Monday–Friday, 9:00–17:00 GMT.
Please check the FAQ / Troubleshooting section in our documentation. Many common questions are answered there.
When submitting a request, include your store URL and a description of the issue to help us assist you faster.
If something in the theme isn't working as documented, we'll investigate and provide a fix.
Questions about configuring theme settings, sections, or features covered in the documentation.
Assistance with issues caused by Shopify platform updates affecting theme functionality.
Custom code modifications, third-party app integration, and design changes beyond the theme's built-in settings are outside the scope of free support. We're happy to recommend a Shopify Expert if you need custom work.
Fill out the form below and we'll get back to you within 2 business days.
